- Introduction and Corporate Identity
This Cookie Policy outlines how Betterware de México, S.A.P.I. de C.V. employs cookies and similar tracking mechanisms on www.betterwarede.com. These digital identifiers are utilised to distinguish you from other visitors, allowing us to maintain standard site functionality and operate our retail business within the European Economic Area in compliance with Mexican and European digital privacy regulations. - Categories of Cookies We Utilise
To provide full operational transparency, we categorise the cookies deployed on our website according to their specific function:
Strictly Necessary Cookies: These are operational prerequisites for the website to function. They enable core functionalities such as page navigation, adding physical goods to your basket, and accessing the checkout infrastructure.
Performance/Analytical Cookies: These cookies allow us to recognise and count the number of visitors and to observe how consumers move around our website when using it. This information assists us in improving the way our website functions, ensuring that users can easily locate the household storage items they require.
Marketing/Targeting Cookies: These cookies record your visit to our website, the specific pages you have viewed, and the links you have followed. We utilise this information to make our commercial communications more relevant to your interests and to measure the effectiveness of our retail campaigns.
- Consent Framework
We operate under a strict opt-in consent mechanism, respecting your freedom of choice. Upon your initial arrival at our website, you will be presented with a clear cookie banner. We will only deploy non-essential cookies (which include Performance/Analytical and Marketing/Targeting cookies) if you explicitly provide your consent by clicking the “Accept” button on our banner. If you choose to decline or simply ignore the banner, only the strictly necessary cookies required for the basic operation of the site will be activated. - Third-Party Cookies and Financial Processing
During the checkout phase, specific third-party cookies are deployed to facilitate your commercial transaction. Third-party cookies associated with payment processing and fraud prevention are managed directly by Stripe. These specific cookies are strictly necessary for authorising your purchase and operate under Stripe’s independent operational frameworks. - Data Retention Periods
The duration a cookie remains on your device depends on its operational classification, adhering strictly to the legal thresholds of Mexican and European data protection laws:
Session Cookies: These are temporary files retained in your browser’s memory only for the duration of your active visit. They are automatically deleted the moment you close your browser window.
Persistent Cookies: These files are saved on your device to remember your consent preferences for future visits. To comply with regulatory standards, the retention period for persistent cookies deployed directly by our domain is strictly limited to a maximum of 13 months from the date your consent was last provided. Upon expiration of this period, you will be prompted to re-evaluate your consent preferences via our cookie banner.
- Corporate Contact Information
If you require further clarification regarding our deployment of cookies or wish to discuss how to manage your digital preferences, please contact our administrative team via the following official channels:
Corporate Entity: Betterware de México, S.A.P.I. de C.V.
Registered Office Address: Cruce carretera GDL-Ameca-Huaxtla Km 5, Supermanzana CP, 45350 Jal., Mexico
Email Address: fabric@betterwarede.com
Telephone Number: 52+3338360500